Frequently Asked Questions

Below is a list of frequently asked questions.  If you this list does not answer your question, please get in contact with us by sending us an email.  We will be happy to talk to you.


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For the most part, most people of generally good fitness can book these trips or courses.

The courses pages generally will give you an idea of what previous experience you need.

The best thing is to get in touch with us directly and we can talk about the fitness and/or the skill set/background you might need.

We use an encrypted external payment system called Bookwhen which is 100% secure.

You can use your credit card with this system.  You can also pay us with your PayPal account as well if you prefer.

If you are a Canadian citizen, e-transfer is simple and free.

Every trip is different but if you have purchased a course, we will send a confirmation email detailing what you will need for the course.

If you are booking a private trip, one of us will call or email you very quickly.  All logistics will be thoroughly covered.

This will depend on the kind of trip or tour you have purchased.

For climbing courses in summer there will be a gear list for each course that includes clothing and for winter trips such as an AST course there will be a gear list and clothing list as well.

We recommend a base layer, some mid layers and an outer shell system to protect from wind and moisture. You should also have a wide brimmed hat of some kind. High quality sunglasses are also very important in the mountains.

It will depend on the program but for the entry level climbers we provide helmets, harnesses, chalk bags and belay devices.

We provide rock shoes through Gear Up Sports. for $8.00 per day.

We recommend that you rent all your ski touring & ice climbing equipment at Gear Up Sports based here in Canmore, AB.

CanRock Mountain Guides recommends the Mountain Weather Forecast for the big picture overview.

Our go to weather source both summer and winter is Spot Wx


The weather is obviously something beyond our control. If it is raining or too windy or too cold there is nothing we can do to change that and it can make things uncomfortable or downright dangerous.

In the world of mountain guiding we remain flexible and positive and we will choose another objective or activity that makes sense based on the weather and conditions.

If the weather is downright terrible, we strive to be flexible and select another day.

Do your best to contact us as soon as you can to let us know and we will try to make arrangements to accommodate you or find alternative dates at a later time to do it.  It is best to purchase trip cancellation insurance and their are many insurance companies that provide this service.  Check the Alpine Club of Canada’s trip cancellation insurance option